Car Rounds Support
Help with vehicles, reminders, odometer readings, costs, backups, and the information stored on your phone.
- App version
- 1.0.0
- Platform
- iOS and Android
Frequently asked questions
- How is my data stored?
- Vehicles, reminders, odometer readings, service records, receipt photos, and settings are stored on your device. There is no account and no server. Back up to a JSON file when you want a copy you control. That file does not sync to your other devices, and receipt photos are not included in it.
- How do I reset the app?
- Delete a vehicle you no longer want, or uninstall the app to remove the local database and photos. Export a backup first if you want a copy.
- How do I remove my data?
- Delete a vehicle in the app. That also removes its reminders, readings, service records, and receipt photos. You can also uninstall the app. A file you already exported stays where you saved it. A system backup of the phone can keep a copy until the operating system discards it.
- Does the app require an account?
- No. You do not sign in.
- Why am I seeing ads?
- Car Rounds is free. A small banner can appear on the main tabs. A full-screen ad plays only if you tap Watch an ad, for example after logging a service. That tap is optional and does not unlock anything. Ads come from Google AdMob. If you refuse consent, ad requests stop. Your vehicles, reminders, and backup keep working.
- How can I report a bug?
- Email elberthcorniell@gmail.com with the app version, your phone model, and what you expected to happen.
- How can I suggest a feature?
- Email elberthcorniell@gmail.com. A short description is enough.
Troubleshooting
- A reminder did not arrive
- Allow notifications for Car Rounds in system settings and check that Reminders is on in Settings. Distance reminders are checked when you update the odometer. If date reminders stop after the phone has been off for a long time, open the app so it can schedule the next ones.
- A receipt photo is missing
- Receipt photos stay on the phone that took them. They are not in the backup file, so a restore on another phone brings back the service records without their photos.
- A backup will not restore
- The file has to be a backup exported from Car Rounds. If the file is not valid, the app leaves your current data in place.
Contact
Email elberthcorniell@gmail.com and include the app name. A short note is enough.
Email support