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Take your Meds Support

Help with reminders, backups, and the information stored on your phone.

App version
1.0.0
Platform
iOS and Android

Frequently asked questions

How is my data stored?
Medicines, schedules, history, and settings are stored in a database on your device. There is no account and no server. Back up to a file when you want a copy you control. That file does not sync to your other devices.
How do I reset the app?
There is no separate reset for the whole phone. Delete a medicine you no longer want, or use Delete all local data in Settings. That removes medicines, schedules, history, and settings from the phone. Export a backup first if you want a copy.
How do I remove my data?
Delete one medicine, or choose Delete all local data in Settings under Your data. Uninstalling the app removes the local database as well. A file you already exported stays where you saved it. A system backup of the phone can keep a copy until the operating system discards it.
Does the app require an account?
No. You do not sign in.
Why am I seeing ads?
Take your Meds is free. A small banner can appear on the main tabs. A full-screen ad plays only if you tap Watch an ad. That tap is optional and does not unlock anything. Ads come from Google AdMob. If you refuse consent, ad requests stop. Your log, reminders, and backup keep working.
How can I report a bug?
Email elberthcorniell@gmail.com with the app version, your phone model, and what you expected to happen.
How can I suggest a feature?
Email elberthcorniell@gmail.com. A short description is enough.

Troubleshooting

A reminder did not arrive
Allow notifications for Take your Meds in system settings. On Android, also allow alarms if the system asks. If reminders stop after the phone has been off for a long time, open the app so it can schedule the next ones.
The ad banner is missing
Banners are skipped when the phone is offline, when consent does not allow an ad request, or when the ad service has nothing to show. Your log, reminders, and backup do not depend on the banner.
A backup will not restore
The file has to be a backup exported from Take your Meds. If the file is not valid, the app leaves your current data in place.

Contact

Email elberthcorniell@gmail.com and include the app name. A short note is enough.

Email support

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