Birthday Rounds Support
Help with people, dates, reminders, contacts import, sending wishes, backups, and the information stored on your phone.
- App version
- 1.0.0
- Platform
- iOS and Android
Frequently asked questions
- How is my data stored?
- People, dates, gift ideas, wished checks, and settings are stored on your device. There is no account and no server. Back up to a JSON file when you want a copy you control. That file does not sync to your other devices.
- How do I import birthdays from my contacts?
- During setup, or later in Settings, choose Import from contacts, allow access, and pick the people you want. Contacts without a birthday are not listed, and someone already saved with the same name and date is skipped.
- How do I reset the app?
- Delete the people you no longer want, or uninstall the app to remove the local database. Export a backup first if you want a copy.
- How do I remove my data?
- Delete a person in the app. That also removes their dates, gift ideas, and wished checks. You can also uninstall the app. A file you already exported stays where you saved it. A system backup of the phone can keep a copy until the operating system discards it.
- Does the app require an account?
- No. You do not sign in.
- Why am I seeing ads?
- Birthday Rounds is free. A small banner can appear on the main tabs. A full-screen ad plays only if you tap Watch an ad, for example the optional link under Mark as wished. That tap is optional and does not unlock anything. Ads come from Google AdMob. If you refuse consent, ad requests stop. Your people, reminders, and backup keep working.
- How can I report a bug?
- Email elberthcorniell@gmail.com with the app version, your phone model, and what you expected to happen.
- How can I suggest a feature?
- Email elberthcorniell@gmail.com. A short description is enough.
Troubleshooting
- A reminder did not arrive
- Allow notifications for Birthday Rounds in system settings and check that Reminders is on in Settings. If reminders stop after the phone has been off for a long time, open the app so it can schedule the next ones.
- A contact did not appear in the import list
- Only contacts with a birthday saved in your address book are listed. On iOS, check that Birthday Rounds has access to that contact in system settings.
- A backup will not restore
- The file has to be a backup exported from Birthday Rounds. If the file is not valid, the app leaves your current data in place.
Contact
Email elberthcorniell@gmail.com and include the app name. A short note is enough.
Email support